In a bid to make purchasing fares and other products easier for its customers, Slovenske železnice plans to install as many as thirty new ticket vending machines (TVMs) across the network at the start of this year. The machines are self-service and provide an alternative method to purchase regular tickets and e-tickets uploaded on your SŽ contactless rail card under the SŽ or JPP fare scheme. In addition, they will also have the option to buy SŽ and JPP smart cards, pay for your parking, and find up-to-date train information, timetables and various promotions.
The machines provide cash and contactless payments (both credit and debit cards).
Installation is currently underway with the first unit installed on 13 December last year at Ljubljana Vodmat stop-off point. The machines will be installed across the network at rail nodes, in areas with popular tourist destinations and with high potential ridership estimates, and at unstaffed stations. Overall, a total of 156 TVMs will be installed – with 120 to be unveiled in the first phase – on 142 different locations.
The machines will complement other methods of buying tickets such as via ticket offices, SŽ website, and the dedicated mobile app, and are accessible to customers with reduced mobility. The scheme will optimise the costs associated with selling tickets at station ticket offices and boost revenues by providing an alternative to ticket sales currently made on-train.
The close to €4 million scheme is part of a larger improvement strategy to provide a complete mobility solution to our customers through safe, reliable and comfortable rail travel experience and promotion of other public transport modes. Slovenske železnice is making an effort for railways to become the backbone of an integrated public transport network in Slovenia. To this aim, the machines will provide – additionally to standard fares, e-tickets and other products – integrated rail&bus tickets under the IJPP scheme (IJPP stands for ‘integrated public transport’, an intermodal transit combining bus and rail). Public transit is presently promoted at a global scale, and its use is growing in particular amongst younger generations in Slovenia, too. Furthermore, the shift towards sustainability and multimodal transportation helps reduce carbon emissions and keeps the environment clean, with rail often considered one of the greenest and safest ways to travel.